Terms of Service
Last updated: February 2025
Welcome to Compliarch ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at compliarch.com and our AI-powered building code and regulation lookup platform (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
1. Important Disclaimers Regarding Information Provided
PLEASE READ THIS SECTION CAREFULLY
All information provided through the Service, including but not limited to building codes, zoning regulations, fire codes, structural requirements, electrical codes, plumbing codes, HVAC regulations, energy codes, accessibility standards, environmental regulations, and permitting requirements, is for research and reference purposes only.
- The information provided is NOT professional, legal, architectural, or engineering advice.
- The information is NOT a substitute for consultation with licensed architects, engineers, building officials, attorneys, or other qualified professionals.
- You MUST independently verify ALL information with the relevant local authorities, jurisdictions, and qualified professionals before making any decisions or taking any action.
- We make no guarantee of accuracy, completeness, timeliness, reliability, or applicability of any information provided through the Service.
1.1 AI-Generated Content
The Service uses artificial intelligence and automated systems to retrieve and present building code and regulatory information. AI-generated content may contain errors, omissions, inaccuracies, or outdated information. Building codes, regulations, and standards change frequently and may have been updated, amended, or repealed since the information was last retrieved or generated by our systems.
You acknowledge and agree that AI-generated content is inherently imperfect and should never be relied upon as the sole basis for any decision related to construction, design, permitting, compliance, or any other professional activity.
1.2 Assumption of Risk
By using the Service, you expressly acknowledge and assume all risks associated with relying on information provided through the Service. You understand that building code violations can result in fines, construction delays, structural failures, safety hazards, personal injury, or death. You agree that you bear sole responsibility for independently verifying all information and for any decisions, actions, or outcomes resulting from your use of the Service.
2. Account Terms
To access certain features of the Service, you must create an account. Our authentication is provided through Clerk, a third-party authentication service. By creating an account, you agree to the following:
- You must be at least 18 years of age to create an account and use the Service.
- You must provide accurate, complete, and current information during the registration process.
- You are responsible for maintaining the security and confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You must notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.
3. Payment Terms
The Service operates on a subscription model. Payment processing is handled through Stripe, a third-party payment processor. By subscribing to a paid plan, you agree to the following:
- You authorize us to charge the payment method you provide for the subscription fees applicable to your selected plan.
- Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan).
- All fees are non-refundable except as expressly stated in these Terms or as required by applicable law.
- We reserve the right to change subscription fees at any time. We will provide you with at least 30 days' notice of any fee changes. Continued use of the Service after a fee change constitutes your acceptance of the updated fees.
- If your payment fails, we may suspend or restrict your access to the Service until payment is successfully processed.
- You may cancel your subscription at any time. Upon cancellation, you will retain access to your paid plan features until the end of your current billing period.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates any applicable federal, state, local, or international law or regulation.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, its servers, or any databases connected to the Service.
- Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
- Resell, redistribute, or sublicense access to the Service or any information obtained through the Service without our express written permission.
- Use the Service to provide professional advice to third parties without independently verifying all information and clearly disclosing the source and limitations of AI-generated content.
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
5. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Compliarch and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.
Building codes, regulations, and standards referenced or displayed through the Service may be owned by or subject to the intellectual property rights of their respective governmental bodies, standards organizations, or other third parties. We do not claim ownership of any third-party regulatory content.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPLIARCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE;
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
- ANY INFORMATION OBTAINED FROM THE SERVICE, INCLUDING BUT NOT LIMITED TO BUILDING CODES, REGULATIONS, ZONING REQUIREMENTS, OR ANY OTHER REGULATORY INFORMATION;
- ANY ERRORS, OMISSIONS, INACCURACIES, OR OUTDATED INFORMATION IN AI-GENERATED CONTENT;
- ANY DECISIONS, ACTIONS, OR OUTCOMES BASED ON INFORMATION PROVIDED THROUGH THE SERVICE;
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).
Compliarch assumes no liability for any decisions, actions, or outcomes based on information provided through the Service. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Indemnification
You agree to defend, indemnify, and hold harmless Compliarch, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any intellectual property right or privacy right; (d) any decisions or actions you take based on information obtained through the Service; or (e) any claim that your use of the Service caused damage to a third party. This indemnification obligation will survive the termination of these Terms and your use of the Service.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
10. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware.
The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Class Action Waiver: You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative proceeding. You expressly waive your right to file a class action or seek relief on a class basis.
Exception: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
11. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any changes taking effect, by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.
12. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
13. Entire Agreement
These Terms constitute the entire agreement between you and Compliarch regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Compliarch
Email: jaime@compliarch.com